Privacy policy

This Privacy Policy sets out the rules for the processing and protection of personal data of users visiting the website https://skisail.co, hereinafter referred to as the “Website”, as well as customers using the services offered by SkiSail.Co in the winter and summer sections, including ski lessons, Ski Guiding, instructor assistance, charter consulting, sailing trips and support in organizing yacht charters.

By using the Website, contacting us, making a booking, either through the automated booking system or by email or telephone, or using our services, you provide us with certain personal data. We process it only to the extent necessary to provide services, handle inquiries, bookings, communication, payments, accounting and activities for which you have given your consent.

1. Personal Data Controller

The controller of your personal data is SkiSail.Co Piotr Jaworowicz, a sole proprietorship operated by Piotr Jaworowicz, NIP: PL7773039746, with its registered office at: ul. Mickiewicza 6a, 64-500 Szamotuły, Poland

For matters related to personal data protection and the exercise of your rights, you can contact us at: info@skisail.co

2. When and What Personal Data Do We Collect?

When using the Website, contacting SkiSail.Co, and during the booking process for winter and summer services, we may collect and process the following categories of data:

2.1. Identification and Contact Data

We may process data such as:

• first and last name,

• email address,

• telephone number,

• details of the person making the booking,

• contact details of a parent or legal guardian in the case of minor participants.

This data is provided voluntarily but may be necessary to make a booking, arrange communication or provide the service.

2.2. Booking and Organizational Data

Depending on the type of activity selected, we process information necessary for the proper and safe provision of services.

For the winter / SKI section, this may include in particular:

• selected type of service, e.g. private lessons, group lessons, Ski Guiding, instructor assistance,

• date and location of the lessons,

• number of participants,

• level of skiing or snowboarding skills,

• participant’s age, especially in the case of children,

• preferred language of instruction,

• selected instructor,

• organizational information provided in the form or correspondence.

For the summer / SAIL section, this may include in particular:

• selected type of sailing trip, e.g. bareboat charter, sailing trip with a skipper, sailing trip with a crew,

• preferred region, country, starting port or body of water,

• planned sailing trip dates,

• number and composition of the crew,

• participants’ ages, especially children,

• preferences regarding the type of yacht or catamaran,

• sailing or motorboat licenses and qualifications held, if required for a bareboat charter,

• information required to prepare or submit a crew list, if required by the shipowner, charter base, marina, local regulations or port authorities.

Depending on the country, shipowner or charter base, crew list data may also include information such as date of birth, citizenship, identity document or passport number, and other data required by local regulations or charter conditions. The scope of such data depends on the selected offer and the requirements of the charter partner.

2.3. Important Information About Health, Allergy and Special Needs Data

If the Client voluntarily provides information concerning health, injuries, mobility limitations, allergies, dietary preferences or other special needs affecting the safety or organization of training on the slopes or stay on a yacht, we process it only to the minimum extent necessary for the proper organization of the service.

Such information is provided voluntarily. We use it only to better adapt the scope of the service, inform the instructor, skipper, hostess or partner where necessary, and ensure the safety and comfort of participants.

If the information provided constitutes special category data within the meaning of the GDPR, we process it on the basis of the explicit consent of the data subject or their legal guardian, or in other cases provided for by applicable law.

2.4. Transaction and Accounting Data

We may process:

• payment status information,

• booking or order number,

• data necessary to issue an invoice or receipt,

• billing information,

• payment history to the extent provided by the payment operator.

SkiSail.Co does not store full payment card details. Online payments are handled by external payment operators.

2.5. Technical Data and Website Usage Data

When using the Website, technical data such as the following may be processed:

• IP address,

• device type,

• browser type and version,

• operating system,

• information about activity on the Website,

• data from cookies and similar technologies.

The scope of data processing depends on cookie settings and the consents given by the user.

3. Purposes and Legal Bases for Data Processing

We process your personal data in accordance with the GDPR for the following purposes:

3.1. Handling Inquiries, Bookings and Providing SKI & SAIL Services

We process data for the purpose of:

• receiving an inquiry or booking,

• preparing an individual offer,

• confirming the date,

• organizational communication,

• matching an instructor, skipper, hostess or partner,

• verifying sailing qualifications in the case of a bareboat charter,

• providing lessons, Ski Guiding, sailing trips, charters or other agreed services,

• handling changes, cancellations, complaints and vouchers.

Legal basis: performance of a contract or taking steps prior to entering into a contract, Article 6(1)(b) of the GDPR.

3.2. Payment and Accounting

We process data for the purpose of:

• processing online payments,

• issuing invoices or receipts,

• maintaining accounting records,

• fulfilling tax and accounting obligations.

Legal basis: legal obligation of the Controller, Article 6(1)(c) of the GDPR.

3.3. Contact with the Client

We process data for the purpose of:

• responding to inquiries,

• handling contact forms,

• handling sailing trip briefs,

• communication by email, telephone or messaging applications, e.g. WhatsApp,

• providing organizational information concerning lessons, sailing trips or charters.

Legal basis: performance of a contract or taking steps prior to entering into a contract, Article 6(1)(b) of the GDPR, and in certain cases the legitimate interest of the Controller, Article 6(1)(f) of the GDPR.

3.4. Website Security and Pursuing Claims

Data may be processed for the purpose of:

• ensuring Website security,

• preventing abuse,

• handling complaints,

• pursuing claims,

• defending against claims.

Legal basis: legitimate interest of the Controller, Article 6(1)(f) of the GDPR.

3.5. Analytics and Statistics

Data may be processed to analyze how the Website is used, measure the popularity of subpages and improve the quality of the service.

If analytics are based on optional cookies or similar technologies, they are carried out only after obtaining the user’s consent.

Legal basis: user consent, Article 6(1)(a) of the GDPR, or the legitimate interest of the Controller in the case of basic, aggregated statistics that do not require consent.

3.6. Marketing and Newsletter

If the user provides separate consent, we may process their data for the purpose of:

• sending newsletters,

• sending information about SkiSail.Co offers,

• informing about available dates,

• informing about winter trips,

• informing about sailing trips, charters and new summer offers,

• conducting remarketing or advertising activities.

Legal basis: user consent, Article 6(1)(a) of the GDPR.

Consent may be withdrawn at any time.

3.7. Image and Likeness

If a Participant or the parent/legal guardian of a child provides separate consent, we may process their image for the purpose of publishing photographs or video materials from sailing trips, lessons, Ski Guiding or other SkiSail.Co services on official social media channels, the Website and promotional materials.

Legal basis: consent, Article 6(1)(a) of the GDPR.

Refusal to consent to the use of an image does not affect the possibility of participating in lessons, a sailing trip or another service.

4. Who Do We Share Your Data With?

We treat your personal data as confidential. We do not sell it to third parties.

In order to properly provide our services, data may be transferred only to entities that support us in conducting our business and providing services, in particular:

For the winter / SKI section:

• ski or snowboard instructors providing lessons in cooperation with SkiSail.Co,

• persons responsible for coordinating lessons and organizational communication.

For the summer / SAIL section:

• shipowners,

• charter bases,

• brokers or charter partners,

• marinas,

• skippers,

• hostesses,

• persons responsible for handling the sailing trip, charter or organizational communication,

• where required, the relevant port, maritime, border or other authorities authorized under applicable law.

Business and technical support:

• hosting and IT service providers,

• operators of the online booking system, e.g. Booknetic,

• electronic payment operators, e.g. Stripe,

• accounting firms,

• email and communication tool providers,

• analytics and marketing tool providers, e.g. Google or Meta, where the user has provided the relevant consents,

• law firms or advisors, where necessary to handle claims or legal obligations,

• authorized state authorities, where the obligation to provide data results from applicable law.

Entities entrusted with the processing of data process it only on our instructions and to the extent necessary to provide specific services, unless they act as separate data controllers, such as certain payment operators, shipowners, charter bases or public authorities.

5. Transfer of Data Outside the European Economic Area

Some analytics, marketing, payment, mailing or communication tools, e.g. Meta, Google, WhatsApp, Stripe systems or selected technology partners, may involve the storage or processing of data outside the European Economic Area.

If such a transfer takes place, it is carried out using appropriate safeguards required by the GDPR, such as an adequacy decision, standard contractual clauses or other mechanisms provided for by law.

6. How Long Do We Store Your Data?

We store data for the period necessary for the purposes for which it was collected and in accordance with applicable law.

In particular:

• booking data and data related to the provision of services are stored for the duration of the service and thereafter until the expiry of any applicable limitation periods for claims,

• tax and accounting data are stored for the period required by law,

• data provided for crew lists and charters are stored for the period necessary to conduct the sailing trip, handle accounting, fulfill legal obligations and address potential claims,

• data processed on the basis of consent, e.g. for marketing, newsletters, image use or optional cookies, are stored until consent is withdrawn or until the purpose for which consent was given ceases to exist,

• technical data and cookie data are stored in accordance with cookie settings and the Cookie Policy,

• data related to complaints are stored for the period necessary to handle the complaint and defend against potential claims.

7. Your Rights

Under the GDPR, you have the following rights:

• the right to access your data,

• the right to receive a copy of your data,

• the right to rectify your data,

• the right to erase your data, also known as the right to be forgotten,

• the right to restrict processing,

• the right to data portability,

• the right to object to processing based on the legitimate interest of the Controller,

• the right to withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

To exercise your rights, you can contact us at:

info@skisail.co

You also have the right to lodge a complaint with a supervisory authority. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).

8. Cookies and Tracking Technologies

The Website uses cookies and similar technologies.

Cookies may be used in particular for:

• technical purposes,

• security,

• operation of the booking system,

• functional purposes,

• analytics,

• marketing.

Necessary cookies are used to ensure the proper functioning of the Website. Optional cookies, in particular analytics and marketing cookies, are used only after obtaining the user’s consent.

Detailed information on how cookies work, how to manage them and instructions for blocking them can be found in the separate Cookie Policy available on the SkiSail.Co website.

9. Data Security

The Controller applies appropriate technical and organizational measures, including SSL connection encryption, restricted staff access, administrative account security measures and cooperation with trusted technical service providers, to protect data against loss, destruction, unauthorized access or use.

Despite the security measures applied, it should be remembered that using the internet always involves a certain degree of technical risk.

10. Changes to the Privacy Policy

The Privacy Policy may be updated periodically to reflect changes in legislation, developments in Website technology, changes to tools used by SkiSail.Co or changes in the SkiSail.Co offer, e.g. the implementation of new booking systems or new inquiry forms.

The current version of the document will be published on this subpage together with the date of the latest update.

Last updated: 28.07.2026